Other Terms of Services

Azapi provides online related services, which may include, but are not limited to, pay per click advertising, online marketing, web design, web development, web and email hosting services. We have a responsibility to protect each client and to provide the best services available. All clients of Azapi are subject to the following terms of service:

Indemnification Policy

You agree to use all Azapi services and facilities at your own risk. Azapi specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Azapi be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold Azapi harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Azapi, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Azapi against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with Azapi’s servers. Azapi reserves the right to intervene with any of the sites hosted or services offered on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from Azapi’s server. Azapi shall be the sole judge of what violates this Policy.

Billing

At this time, we bill monthly, quarterly, semi-annually and annually, or as per written agreement. If you are not satisfied within the first 30 days with the web hosting service, we would be happy to provide you with a full refund for that month (This excludes any fees paid for work that has been done, special offers or Domain Name registration fees). We accept Visa and Mastercard. For Web Hosting we will setup your account only once payment has been done. Clients are encouraged to pay by Direct Debt, EFT or credit card as it is the easiest way to handle payment at this time. There are no contract periods, unless quoted, but for each successive period, your contract is automatically renewed unless we are notified otherwise.

Please note we do not refund full amounts since purchase, if unsatisfied with service we refund you only for that month alone. Only web hosting is refundable. Note: We only refund to a Bank Account.

Please Note: Accounts with Proof of Payment are not always a guaranteed of activation or credit. Hence the support team will only act once approval has been given by management or until payment reflects. Please ensure you submit proof of payment earlier than due date to ensure your account stays active. We do not apply any refunds prior to 60 days for any service.

Please note we do not register any domains without payment.

Non Refundable Services/ Fees

  1. Domains Registrations.
  2. Any 3rd party licensing fees.
  3. Any once-off setup or support fees.
  4. Pay Per Click Budgets once it’s been loaded on the 3rd party supplier platform or any amount Azapi has already been charged for. 

Credits

Credits on accounts due, incorrect billing by billing department will be processed within 5 days. Please note, withdraws for “Affiliate Credits” or payments can take up to 30 days.

Credits to bank accounts can only be done 30 days from request.

Amendments

You agree that Azapi may amend this agreement at any time without notice to you. You agree to keep advised of any changes to this agreement by requesting our T&C’s on a periodic basis.

Affiliates

Affiliates get paid an agree % Once Off every payment their signups make. Withdraws for Affiliate Credits or payments can take 30 days.

Late Payments

All accounts or certain services are billed prorate according to the dates they were first activated on and then invoiced monthly thereafter. Our monthly invoice run starts on the 25th of every month and invoices generate are due on the 1st. Invoices will be marked as NOT PAID, once per day we reconcile bank accounts and payments. If you’ve paid the invoice our system will send an updated invoice marked as PAID. Please note, you will receive numerous email reminders as well as an invoice before the due date to remind you of payment. If you do not pay for services at the due date, your account could be suspended. If you do not pay for services within 60 days after the due date, your account will be terminated. Azapi reserve the right to sell or take ownership of all digital assets, to recover any losses for outstanding invoices.

Azapi will not be held liable for the loss or suspension of customer services or domains due to non-payment.

We recommend customers pay a few days before the due date to ensure their accounts, domains or hosting does not get suspended or terminated.