Frequently asked questions
DNS stands for Domain Name System. We access information online through the use of website names, but our web browsers use IP addresses (made up of numbers). The function of the DNS is to translate domain names to IP addresses. All devices connected to the internet (from websites to laptops, cell phones and servers) have an Internet Protocol (IP) address.
A DNS firewall is the protective barrier between users and the website they are trying to reach. Firewalls are designed to protect your online assets against attacks in a number of ways. And even if the server does experience downtime for any reason, a DNS firewall can keep the website up by serving DNS responses from the cache.
Custom rules allow the creation of individual higher priority rules by which every access request will be evaluated. And only when all of the conditions are met, will an action be taken. Custom rules allow for the use of complex logic to create advanced rules to address specific security requirements.
Our Business DNS Management package is geared towards corporate clients that require prioritised customer support and more advanced protection at the DNS Level.
Yes. It is important to keep the bots and other "bad users" away from your website by filtering and blocking attacks at DNS level. Advance detection and careful crafted firewall rules at DNS level will help to avoid your website being hacked or infected. DDos attacks can also be blocked and mitigated at DNS level, keeping your website online for normal users.
Yes, with 100's of DNS servers spread across the world and advance caching in place, users from around the world are served your website content from the from the closest point of the users location, using an advance CDN (Content Delivery Network) service.